Cambell Holt

Chief Customer Officer

Cambell is the Chief Customer Officer leading Mercers Digital, Customer Platforms, Insights & Analytics, Consumer Marketing, Financial Advice business, consumer call centres, and retail distribution partnership teams in the Pacific Market. He is responsible for the customer servicing and experience for approximately 2.2 million consumers across the Pacific.

Prior to joining Mercer in 2014, Cambell’s global career has spanned 20 years across a wide range of financial services in Australia, Asia and Europe. He’s held senior marketing and commercial roles in leading organisations such as ANZ, E*Trade, OnePath, and the London Stock Exchange.

Cambell has deep experience marketing a broad range of financial services including superannuation, financial advice, insurance, online stockbroking and institutional investments. He’s passionate about customers, with a strong commercial acumen and track record of delivering sustainable growth in retail and business-to-business environments. His areas of expertise include marketing and segment management, marketing analytics, product management, strategic planning, and project management.